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Zales Jewelers at NorthPark Center specializes in creating stunning engagement rings to cater to a range of tastes and budgets. Located at 8687 N Central Expy, Ste. 2336, Dallas, TX 75225, this jewelry store offers a variety of services including custom jewelry design, jewelry and watch repairs, and cleaning and inspection services. Customers can find knowledgeable jewelry consultants ready to assist them in selecting the perfect engagement ring and ensuring that each piece is tailored to their preferences.
The store operates in Dallas County and is known for its competitive pricing and a broad selection of fine jewelry. With a blend of positive and negative feedback from over 128 reviews, the atmosphere appears to be mixed. While some customers have praised the helpfulness of certain staff members, such as Lula and Bonita, others have expressed dissatisfaction with the overall service levels, noting that they often felt ignored or undervalued during their visits.
Operating Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
Staff Members:
- Lula
- Bonita
Overall Sentiment from Online Customer Reviews:
- Positive: 45%
- Neutral: 10%
- Negative: 45%
Best Review: A customer highlighted that they received excellent service from Lula, who was pleasant, professional, and knowledgeable about diamonds, ensuring a smooth experience during a ring inspection and repair.
Worst Review: Another customer recounted a frustrating experience where they felt largely ignored during their visit, and after multiple attempts to seek assistance, they left without any help.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 157
Store Phone Number: (214) 363-7841
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