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Bova Diamonds, located at 2050 N Stemmons Fwy #7729, Dallas, TX 75207, is a well-regarded jeweler specializing in the creation of custom engagement rings and fine jewelry. Known for their exceptional customer service and expertise, the store has garnered a substantial number of positive reviews, emphasizing the attentive and informative staff, including owner Nir Sova and manager Jason. Customers appreciate the wide selection of high-quality diamonds available at wholesale prices, as well as the personalized approach taken during the design process.
Operating hours are Monday to Friday from 10 AM to 6 PM, which allows ample opportunity for clients to visit and discuss their jewelry needs.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlight Reviews:
Best Review: A customer praised Bova Diamonds for their welcoming atmosphere and top-tier customer service, particularly highlighting how the staff worked closely with them to create a stunning engagement ring that exceeded expectations, indicating the personalized attention provided by Jason and the team.
Worst Review: Another customer expressed disappointment regarding a lack of transparency concerning the quality of the engagement ring purchased, claiming the service fell short of expectations and noting a troubling experience with the store's response to their concerns.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Nir Sova
- Jason Stephens
Positivity Score: 90%
Total Customer Feedback Reviewed: 304
Store Phone Number: 2147447668
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