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Phil Abrams Fine Jewelry, located at 6222 Richmond Ave Suite 449, Houston, TX 77057, operates in Harris County and offers expert services primarily focused on engagement ring creation and high-end watch sales. The jeweler specializes in buying, selling, and trading fine Swiss watches, including well-known brands like Rolex and Cartier. The professional staff, led by owner Phil Abrams, are noted for their extensive industry knowledge and commitment to customer satisfaction, providing a personalized experience for clients.
With a total of 26 reviews, the overall customer sentiment appears to be quite positive. Positive sentiments account for approximately 80%, with neutral responses at 15% and negative feedback making up 5%.
Highlighted within customer feedback are the exceptional customer service and quality of service that make this jewelry store stand out. Many reviews emphasize the team's willingness to go the extra mile and the professionalism exhibited throughout the engagement ring purchasing process.
However, a small portion of reviews expressed dissatisfaction related to specific watch service quotes that some customers felt were excessive, highlighting the need for more transparent pricing practices.
Best Review: George emphasized the outstanding service received at Phil Abrams Fine Jewelry, noting that the team is incredibly helpful in ensuring customer satisfaction and provides high-quality items at fair prices.
Worst Review: Harald described a previous experience where he felt overquoted for watch repairs compared to industry standards, leading to dissatisfaction with the pricing transparency.
Operating Hours:
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 26
Store Phone Number: 7132666896
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