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Jerome Berger Jewelry, located at 930 Main St Ste 260, Houston, TX 77002, operates in Harris County. Known for its exceptional workmanship, the store specializes in custom engagement ring creation, as well as offering services such as jewelry repair and watch battery replacement. With a focus on customer care, the master jeweler Jerome Berger has built a reputation for providing quality service and detailed craftsmanship. The shop is conveniently located within the downtown tunnel system, making it easily accessible for those working in the area.
The reviews cover a total of 21 customer experiences and reflect a mix of sentiments.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Customers overwhelmingly praise the quality of engagement rings and repairs, commending Jerome's expertise and friendly demeanor. However, a few customers have expressed dissatisfaction regarding service experiences.
Best Review:
A customer named Dianna highlighted the impressive craftsmanship and reasonable turnaround for jewelry repairs, stating her satisfaction with the fair pricing and quick service.
Worst Review:
Cathy mentioned experiencing rude behavior from the owner and felt that the store didn't cater well to minorities, indicating a negative interaction during her visit.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours**:
| Day | Hours |
|------------|---------------------|
| Monday | 9:30 AM - 3:30 PM |
| Tuesday | 9:30 AM - 3:30 PM |
| Wednesday | 9:30 AM - 3:30 PM |
| Thursday | 9:30 AM - 3:30 PM |
| Friday | 9:30 AM - 3:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff members mentioned include Jerome Berger, the proprietor.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 21
Store Phone Number: 7132283215
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