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Erica DelGardo Jewelry Designs is a highly regarded jewelry store located at 329 W 19th St, Houston, TX 77008, offering exceptional engagement ring creation services. The team is known for their extensive knowledge and dedication to helping clients bring their dream rings to life, utilizing state-of-the-art techniques including 3D CAD modeling to visualize designs. Customers have praised Erica and her staff for their warmth and professionalism, ensuring a welcoming environment during the design process. They provide a range of jewelry services including custom designs, ring resizing, and repair, catering to various styles and budgets.
Operating hours are as follows:
| Day | Hours |
|-----------|----------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | 12:00 PM - 5:00 PM |
With a total of 273 reviews reviewed, the overall sentiment from online customer reviews is overwhelmingly positive. The breakdown of sentiments is as follows:
- Positive: 90%
- Neutral: 8%
- Negative: 2%
Customers frequently highlight the exceptional craftsmanship and the personalized experience provided by Erica and her team. They appreciate the unique, handcrafted pieces available and commend the store's attention to detail. However, a few negative experiences are noted, mainly regarding misunderstandings about pricing or expectations on repairs.
Best Review: A customer praised the store for the outstanding experience in designing an engagement ring, emphasizing the personalized service and attention to detail offered by Erica and her staff, which left a lasting positive impression.
Worst Review: One review mentioned a frustrating experience with customer service, where the interaction was perceived as dismissive when assistance was needed for a simple jewelry cleaning. The customer expressed disappointment at not receiving the help expected in such situations.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 273
Store Phone Number: 7138021977
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