Fast-Fix Jewelry and Watch Repairs, Houston, TX
Fast-Fix Jewelry and Watch Repairs, located at 5015 Westheimer Rd #1485, Houston, TX 77056, is a go-to destination for those seeking exceptional jewelry services, particularly in engagement ring creation. With a dedicated team of skilled jewelers and watchmakers, Fast-Fix offers onsite repairs and custom design services that cater to all customer needs. The store thrives in a busy mall environment, making it convenient for shoppers to access high-quality repairs.
The reviews collated from various platforms highlight the shop's strengths and areas for improvement. Many customers applaud the prompt service, exceptional quality of repairs, and the professional staff. The kiosk's location within The Galleria facilitates quick and reliable service. It has garnered considerable attention for engagement ring resizing and custom creations.
However, some customers express dissatisfaction with high prices and occasional customer service experiences. Concerns over trustworthiness in repairs, particularly regarding delicate pieces, have been reported, leading to mixed feelings among patrons.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
**Best Review:** A customer appreciated the swift service in repairing their engagement ring, noting that the quality exceeded expectations. This positive feedback emphasized the professionalism of the staff during the process.
**Worst Review:** Another customer expressed frustration with the expensive service they received for a jewelry repair, highlighting dissatisfaction with the overall customer service and perceived value for money.
**Operating Hours:**
- Monday to Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 7:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 174
