Linnea Jewelers, La Grange, IL

Linnea Jewelers, located at 23 S Ashland Ave, La Grange, IL, is a highly regarded jeweler specializing in custom engagement ring creation. Known for its exceptional craftsmanship, the store is run by master goldsmith Denise Oros, who is praised for her creativity and personal service. The team provides a variety of services, including jewelry repair, estate restoration, appraisals, and custom design work, making it a comprehensive destination for all jewelry needs in Cook County.

With a solid reputation, Linnea Jewelers has garnered 88 customer reviews across multiple platforms, reflecting a mix of sentiments. The overarching positive response highlights the welcoming atmosphere, attentive service, and expertly crafted engagement rings tailored to customers' preferences. Customers often mention the professionalism and friendliness of the staff, which contributes to a comfortable shopping experience.

Unfortunately, some negative reviews indicate instances of customer dissatisfaction, particularly concerning communication issues and pricing discrepancies. Although many customers leave feeling delighted with their purchases, there are notable frustrations regarding the pricing of alterations and customer service interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 81%
Neutral: 10%
Negative: 9%

**Highlight Reviews**:
Best Review: A customer praised Denise for custom designing multiple rings, emphasizing how seamless and stress-free the process was, ultimately recognizing the craftsmanship that transformed their designs into cherished family heirlooms.
Worst Review: One customer expressed frustration with the owner’s demeanor during a visit regarding a repair, feeling dismissed and unhappy with the service encountered.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours**:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed

**Staff Members:**
- Denise Oros (Owner)
- Cynthia De Pintor (Jeweler - Certified by Jewelers of America)
- Cheryl Skenandore (Graphic Designer)