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With over 30 years of experience in Indian jewelry, Kirti Jewelers specializes in creating exquisite engagement rings and a variety of traditional South Asian jewelry. Located at 6655 Harwin Drive, A101, Houston, TX 77036, this jeweler is well-known for both its high-quality craftsmanship and its attentive customer service, led by owners Usha and Suresh Shenoy. Customers appreciate the personalized approach taken by the staff in designing custom engagement rings, as well as the extensive selection of gold and diamond jewelry available.
Positive reviews highlight the exceptional service and trustworthiness of the staff, with many customers expressing satisfaction with their custom-designed rings. On the other hand, some negative feedback focuses on issues related to pricing and customer service experiences, which have led to dissatisfaction among a portion of the clientele.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
| Hours |
|--------------|
| Mon: 11 am - 6 pm |
| Tue: Closed |
| Wed: 11 am - 6 pm |
| Thu: 11 am - 6 pm |
| Fri: 11 am - 6 pm |
| Sat: 11 am - 6 pm |
| Sun: 12 pm - 6 pm |
Staff members:
- Usha Shenoy
- Suresh Shenoy
Best Review: A customer praised Kirti Jewelers for the exceptional service and honesty shown by Usha and Suresh, which made the process of designing an engagement ring enjoyable and stress-free.
Worst Review: Another reviewer expressed frustration with Kirti Jewelers due to a negative experience when resizing a ring, mentioning that the stone appeared to be swapped for a less valuable one, leading to a loss of trust in the business.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 84
Store Phone Number: 7137894653
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