Duc Jewelry, located at 10603 Bellaire Blvd, Ste B104, Houston, TX 77072, operates in Harris County and specializes in creating exquisite engagement rings and other fine jewelry. Customers appreciate the extensive selection of GIA-certified diamonds and custom design services, ensuring that each piece is tailored to individual preferences. The store is known for providing same-day repair services, along with a collection of pre-owned Rolex watches.
The establishment is well-regarded for its friendly and knowledgeable staff, particularly the owner, Duc, who is noted for his professionalism and passion for jewelry craftsmanship. Positive reviews highlight the welcoming atmosphere and the personalized service offered, with many customers noting that they felt cared for throughout the selection and design process.
However, some customers have reported experiences with less attentive service during busy periods, which could detract from the overall experience.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 10%
- Negative: 15%
Highlight Reviews:
Best Review: Dat expressed satisfaction with the service received, emphasizing the reasonable prices and excellent customer care from the staff, making it a favorable experience for their family.
Worst Review: Hershe described a disappointing experience related to service, feeling that they were treated unfairly based on race, which contributed to a negative perception of customer interactions at the store.
Location and Contact Information:
- Address: 10603 Bellaire Blvd, Ste B104, Houston, TX 77072
- Phone: (281) 495-4345
Operating Hours:
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | 10:00 AM - 5:00 PM |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 37