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Nazar's & Co. Jewelers, located at 4901 Richmond Ave, Houston, TX 77027, is a reputable jewelry destination specializing in custom engagement rings and fine jewelry. Established in 1982, this family-owned business is known for its impressive selection of exclusive designs and direct diamond sourcing. The knowledgeable staff is dedicated to providing personalized service, ensuring customers feel valued throughout their engagement ring creation experience. Notably, the in-house experts, including owner Nazar and his sons, offer custom designs that reflect individual styles and preferences.
Operating hours are as follows:
- Monday to Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 7 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
Customer feedback reveals a generally positive sentiment about the quality of jewelry and the courteous service provided. However, a few reviews mention experiences with assertive sales tactics and occasional misses on customer service, reflecting a need for consistency.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Best Review: Joy commended the exceptional service and unique jewelry selection, noting her family's long-standing relationship with Nazar's and their satisfaction over the years.
Worst Review: Andrew expressed frustration over the customer service, detailing an aggressive sales approach and a lack of knowledge from staff, which negatively impacted his experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 447
Store Phone Number: 7139523687
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