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The Jewel Box at Smith Tower, located at 6550 Fannin St #215, Houston, TX 77030, is a highly regarded family-owned jewelry store operating in Harris County. With a noteworthy rating of 5.0 stars from 8 Yelp reviews and 4.4 stars from 19 Google reviews, the store specializes in engagement ring creation, along with offering an extensive selection of unique jewelry, watches, and repair services. Customers appreciate the knowledgeable and friendly staff, including manager Shane Kolin, who are dedicated to providing personalized service in a welcoming atmosphere.
Their extensive engagement ring offerings allow for customization and professional guidance during the design process, making it a go-to destination for those seeking meaningful and personalized jewelry. While most reviews highlight exceptional service and high-quality items, there are a few mentions of concerns regarding pricing, indicating the need for some shoppers to ensure clarity on costs before making purchases.
### Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 4:00 PM |
| Tuesday | 10:00 AM - 4:00 PM |
| Wednesday | 10:00 AM - 4:00 PM |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | 10:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff members include manager Shane Kolin.
### Best Review:
Elizabeth praised the store for their exceptional service in creating a unique engagement ring that perfectly captured her vision, highlighting the staff's dedication to customer satisfaction.
### Worst Review:
Geral expressed concerns about the pricing of some items, feeling that the quality didn’t match the costs, though he appreciated the store's atmosphere and friendly staff.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 27
Store Phone Number: 7137979700
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