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77.5% Score | S.M. Diamond Houston TX

Shirin Diamond Center, located at 542 Almeda Mall, Houston, TX 77075, operates daily and specializes in jewelry creation, particularly engagement rings. The store's phone number is 713-910-8887.

With a significant number of online reviews, totaling over 3,600, Shirin Diamond Center showcases a blend of positive and negative customer experiences. The store is noted for its extensive selection of engagement rings and wedding bands, as well as beautiful diamond and gold pieces. Many customers highlight the excellent customer service provided by staff members, including Sarah and Shama, who are praised for their knowledgeable and accommodating assistance.

However, there are concerns raised regarding pricing and service quality. Some customers reported experiences of feeling pressured into purchases or dissatisfaction with the quality of jewelry and repair services.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

**Best Review:** Cristian mentioned that the customer service at Shirin Diamond Center is exceptional, particularly appreciating the recommendations provided by staff for gifts.

**Worst Review:** Jorge expressed disappointment with his engagement ring purchase, detailing issues with sizing and quality, including problems with the diamonds falling out and dissatisfaction with the store’s handling of the situation.

- Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Members Mentioned:
- Sarah
- Shama

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Positivity Score: 77.5%
Total Customer Feedback Reviewed: 3629

Store Phone Number: 7139108887

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
S.M. Diamond
S.M. Diamond
77.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
S.M. Diamond
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