Inter-Continental Jewelers, located at 6222 Richmond Ave #570, Houston, TX 77057, is a highly regarded jeweler in Harris County known for its exceptional engagement ring creation and customer service. With a wealth of experience in custom jewelry design, the team here, led by owner Suzanne, ensures a personal touch in every engagement ring process. They pride themselves on offering a vast selection of GIA-certified diamonds, allowing for a fully customized experience. Customers often commend the store's inviting atmosphere, knowledgeable staff, and fair pricing, which reportedly undercuts larger competitors significantly.
Positive reviews highlight the attentive service and honest approach of Suzanne and her team, with many noting the ease of creating a dream ring that perfectly fits their specifications. Clients appreciate the transparency and the hands-on assistance throughout their jewelry buying journey, making the process stress-free.
However, some feedback suggests concerns regarding email communication and the availability of certain items, indicating potential lapses in customer engagement for some customers.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: A customer praised the extraordinary service provided by Suzanne, noting her extensive knowledge and willingness to customize the engagement ring to fit unique desires, resulting in a stunning final piece that perfectly matched their vision.
Worst Review: A customer expressed frustration over receiving unsolicited emails after their inquiry, leading to discomfort about the store's communication practices.
| Operating Hours |
|-----------------------|
| Monday: 10:00 AM - 5:30 PM |
| Tuesday: 10:00 AM - 5:30 PM |
| Wednesday: 10:00 AM - 5:30 PM |
| Thursday: 10:00 AM - 5:30 PM |
| Friday: 10:00 AM - 5:30 PM |
| Saturday: 10:30 AM - 3:00 PM |
| Sunday: Closed |
Staff members mentioned include Suzanne.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 416
Store Phone Number: 7137859600