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Renato Jewelers, located at 1001 McKinney St Ste A-1, Houston, TX 77002, operates in Harris County. With a strong reputation as a master jeweler, they specialize in custom engagement ring creation and a variety of jewelry services, including watch repairs and appraisals. The shop is recognized for its skilled craftsmanship and customer service excellence, led by Renato Ronquillo, the only JA Certified Master Jeweler in Houston.
The store has received a total of 39 reviews, with customers highlighting the skilled workmanship and friendly service provided.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 84%
Neutral sentiment: 10%
Negative sentiment: 6%
Positive reviews emphasize the exceptional quality of repairs and the welcoming atmosphere. Many customers appreciate the expertise in jewelry crafting and design, particularly in creating engagement rings. They commend the efficiency and quality of the service, often praising the quick turnaround for repairs and custom pieces.
Conversely, there are some negative sentiments regarding pricing and communication. A few customers reported feeling overcharged without clear pricing given upfront, which led to disappointment regarding the final costs.
Best Review:
Cherryl Freeman praised Renato Jewelers for consistently providing wonderful service, recalling positive experiences with various repairs and custom engagements.
Worst Review:
Nickolin Miloti expressed frustration about being charged more than expected for repairs without prior communication of the costs.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Hours of Operation:**
| Day | Hours |
|-----------|---------------|
| Monday | 9:00 AM - 4:00 PM |
| Tuesday | 9:00 AM - 4:00 PM |
| Wednesday | 9:00 AM - 4:00 PM |
| Thursday | 9:00 AM - 4:00 PM |
| Friday | 9:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff member mentioned: Renato Ronquillo.
Positivity Score: 89%
Total Customer Feedback Reviewed: 39
Store Phone Number: 7137397955
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