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87.5% Score | Hoffman Dia HOUSTON TX

Hoffman Diamond Company is a reputable jewelry store located in Houston, Texas, specializing in custom engagement ring creation. With a history spanning over 53 years and more than 52,300 sales, the company is known for its exceptional customer service and high-quality products. The owner, Ronnie Hoffman, is praised for his depth of knowledge regarding diamonds and his commitment to customer satisfaction. The staff offers personalized consultations to help customers select the perfect ring, whether it involves choosing the right diamond or creating a custom setting.

Customer reviews showcase a generally positive sentiment, highlighting the exceptional quality, value, and service provided by the store. However, there are some mixed experiences reported, particularly regarding resizing and specific design expectations.

### Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%

The store operates by appointment only, allowing for focused and personalized service.

**Address**:
24 E Greenway Plz, Ste 1513
Houston, TX 77046
**Phone Number**:
(713) 626-7161

### Opening Hours:
| Day | Hours |
|-----------|----------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |

**Staff Members**:
Ronnie Hoffman

### Highlight Reviews:
**Best Review**:
A customer expressed great appreciation for the personalized service received from Ronnie, noting his expertise and dedication in helping them choose the perfect diamond that exceeded expectations and stayed within their budget.

**Worst Review**:
Another customer reported dissatisfaction with a resizing service, claiming that the ring was returned with unexpected changes that did not meet their design specifications, leading to a heated exchange regarding the workmanship.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*

Positivity Score: 87.5%
Total Customer Feedback Reviewed: 50

Store Phone Number: 7136267161

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Hoffman Dia
Hoffman Dia
87.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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