Ben Bridge Jeweler, located at 3104 Seward Hwy Ste 3, Anchorage, AK 99503, operates in Anchorage County and specializes in crafting beautiful engagement rings along with a curated selection of fine jewelry and luxury watches. The store is known for its exceptional customer service, featuring a knowledgeable team dedicated to assisting clients with custom designs, particularly in engagement ring creation. They also offer repair services and a variety of watches from premier brands.
Several staff members, including Wendell and Josh, are frequently noted for their dedicated and friendly service, ensuring a personalized shopping experience. While many customers leave satisfied with their purchases and the service they received, some have expressed concerns about pushy sales tactics and miscommunication regarding pricing and services.
Overall sentiment from online customer reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Best Review: A customer highlighted Wendell's exceptional assistance with a time-sensitive project, praising both his and Chris's dedication to delivering quality service and timely updates.
Worst Review: Another reviewer mentioned frustration with their experience, detailing issues with the resizing of an engagement ring and improper communication regarding watch battery replacements, which led to a negative impression of the service.
| Opening Hours |
|--------------------|
| Mon - Fri: 11:00 AM - 6:00 PM |
| Sat: 11:00 AM - 5:00 PM |
| Sun: Closed |
Staff Members: Wendell, Josh
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 14