Lithos Jewelry, Houston TX

Lithos Jewelry, located at 3600 Kirby Dr Ste C, Houston, TX 77098, operates in Harris County and specializes in creating personalized engagement rings and other fine jewelry. With a strong emphasis on customer service, owners Lornie and Rose Mueller are both Graduate Gemologists and Certified Gemologist Appraisers, bringing extensive knowledge to the jewelry-making process. The store offers a variety of services including custom design, jewelry repair, and appraisals, catering to both unique pieces and traditional styles.

Having reviewed a total of 64 reviews, the overall sentiment about Lithos Jewelry tends to be overwhelmingly positive, with many customers praising the craftsmanship, the knowledgeable staff, and the attention to detail. Some negative feedback noted issues with customer service, particularly regarding phone interactions which were less favorable.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review: A customer named Rebecca expressed that Lithos is the only jeweler she will use, highlighting the exceptional craftsmanship and quick turnaround for her engagement ring overhaul.

Worst Review: A reviewer named Ann noted a condescending attitude during a phone call, which left her dissatisfied with the initial customer service experience.

**Opening Hours**:
Monday to Friday: By Appointment Only

**Staff Members Mentioned**:
- Lornie Mueller
- Rose Mueller

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*