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Box & Box Custom Jewelers, located at 2514 Rice Blvd, Houston, TX, has garnered attention as a unique destination for those interested in creating bespoke engagement rings. Unfortunately, the store has permanently closed, as noted in multiple reviews across platforms like Yelp and Google.
Despite the closure, it’s clear from the past customer experiences that Box & Box, led by owner Tony Box, was known for its personalized approach to jewelry design. Known for building strong relationships with customers, Tony and his team offered expert guidance, turning visions into reality through their custom designs. The personal touch was a highlight for many, with customers appreciating the detailed attention given to their desires.
Customer Sentiment: Approximately 70% of customers conveyed positive experiences, while 20% had neutral feelings, and 10% expressed dissatisfaction regarding service and repair issues.
Opening Hours:
Monday to Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Best Review: Sue praised Tony for transforming her inherited gems into a stunning engagement ring, noting the thoughtful attention and craftsmanship provided during the process.
Worst Review: Jessica felt misled over a watch repair, expressing disappointment in the service quality and frustration over a lengthy turnaround time.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 19
Store Phone Number: 7132667783
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