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Dong Tin Jewelry is a well-regarded jeweler located at 11209 Bellaire Blvd, Houston, TX 77072, inside Hong Kong City Mall. With a phone number of (832) 351-3838, this establishment has been known for providing high-quality jewelry and exceptional customer service for over 20 years.
The jeweler specializes in custom engagement ring creation, allowing customers to bring their visions to life with the help of their professional team. The staff is noted for their friendliness and reliability, creating a welcoming atmosphere for all who visit. Reviewers have consistently highlighted the attentive service provided throughout the ring design process, ensuring that every detail meets the customers’ expectations.
However, there have been a few concerns, particularly regarding the recent ownership changes which some customers feel have impacted the quality of service. Despite this, the overall sentiment remains positive, celebrating the jeweler's long-standing reputation in the community.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Highlight Reviews:
Best Review: Anita commended the professional and attentive service provided during her custom ring creation, noting consistent communication and an exceptional outcome.
Worst Review: Mike expressed disappointment with the recent ownership changes, stating that he received gold that did not meet his expectations after years of positive experiences.
Opening Hours:
- Friday: 10 AM – 6:30 PM
- Saturday: 10:30 AM – 6:30 PM
- Sunday: 10:30 AM – 6:30 PM
- Monday: 10:30 AM – 6:30 PM
- Tuesday: 10 AM – 6:30 PM
- Wednesday: 10:30 AM – 6:30 PM
- Thursday: 10:30 AM – 6:30 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 10
Store Phone Number: 8323513838
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