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Tiffany & Co. is a premier jewelry store located at 5015 Westheimer Rd, Houston, TX 77056, operating in Harris County. Specializing in engagement ring creation and customization, Tiffany's offers a range of luxurious and iconic jewelry pieces, renowned for their meticulous craftsmanship and attention to detail. The staff is often described as professional and knowledgeable, providing exceptional service to assist clients in selecting the perfect engagement ring. Commonly praised are the streamlined processes for resizing and cleaning rings, ensuring a satisfying post-purchase experience.
Despite the generally positive reviews, some customers have highlighted issues with service quality, particularly during busy periods. Reports of unresponsive staff and assumptions based on customer appearance have been noted, leading to uncomfortable shopping experiences. Overall, while many clients express high satisfaction with their purchases and the attention received, there is a recognition of fluctuating service quality.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%
Best Review:
Anthony M. commended the amazing customer service at Tiffany & Co., emphasizing that he was quickly assisted in purchasing a gift, and he appreciated the extensive knowledge of the staff regarding the jewelry.
Worst Review:
Mao M. expressed frustration over a broken clasp on a platinum necklace, feeling disrespected when Tiffany & Co. refused to replace it without charge and insisted on shipping it to New York for repairs.
**Opening Hours:**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 377
Store Phone Number: 7136260220
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