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Meyerland Jewelers, located at 120 Meyerland Plaza Mall, Houston, TX 77096, operates in Harris County and specializes in fine jewelry, particularly engagement ring creation and repair services. With a stellar rating of 4.9 out of 5 from approximately 58 reviews, this jeweler is well-regarded for its expertise in crafting custom engagement rings and providing excellent customer service.
Many customers praise the owner, Marty, and his staff for their genuine dedication to meeting client needs. They highlight the knowledgeable guidance offered during the design process, which is particularly appreciated when crafting personalized wedding and engagement rings. The service is marked by attention to detail, ensuring that each piece meets the highest standards. Notably, customers have shared experiences highlighting the store's ability to complete tasks promptly and exceed expectations in creating meaningful jewelry.
However, there are a few negative remarks regarding experiences that felt pressured or upsold, particularly concerning suggested repairs or services that some found unnecessary.
Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 10%
Negative: 3%
Best Review:
A customer named Stephanie praised the exceptional service during a time of personal significance, noting how the owner arranged a special repair for her daughter's heirloom pendant under challenging circumstances, leading to a beautifully completed piece in a remarkably short time.
Worst Review:
Another reviewer, Quentin, expressed frustration regarding a perceived poor experience with the store, stating dissatisfaction with the service provided when attempting to schedule an appraisal.
Operating Hours:
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff: Marty S. (Owner)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 58
Store Phone Number: 7136666333
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