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Zales Jewelers, located at 552 Almeda Mall, Houston, TX 77075, in Harris County, has built a reputation for offering a wide array of diamond and precious jewelry, with a notable focus on engagement ring creation. While the store is permanently closed, customer reviews provide valuable insight into the service quality experienced by previous patrons.
Operating hours for Zales were previously until 8:00 PM, offering ample time for customers to explore their offerings. The contact number is (713) 941-6092.
Customers have expressed mixed sentiments regarding their experiences at this location. Positive reviews often highlight the knowledgeable and professional demeanor of the staff, with some customers commending the welcoming atmosphere. However, negative reviews predominantly address issues with service delays, particularly regarding ring resizing and customer service interactions.
Overall Sentiment from Online Customer Reviews:
- Positive: 40%
- Neutral: 20%
- Negative: 40%
Best Review:
Rolando appreciated the inviting atmosphere and the professionalism of the staff at Zales.
Worst Review:
K Martinez expressed frustration with a prolonged engagement ring resizing process, significantly impacting their proposal experience.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday to Saturday: 10:00 AM – 8:00 PM
- Sunday: 12:00 PM – 6:00 PM
No staff members were specified in the reviews.
Positivity Score: 50%
Total Customer Feedback Reviewed: 21
Store Phone Number: (713) 941-6092
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