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Quintanilla Jewelers, located at 2111 Richmond Ave, Houston, TX 77098, is a renowned family-owned jewelry store that has been serving the Houston metro area for over 40 years. Specializing in custom engagement rings and jewelry design, they take pride in crafting unique pieces tailored to individual customer specifications. The store offers a variety of services including repairs, resizing, lapidary, and custom jewelry design, ensuring a personalized experience.
With a strong reputation for exceptional customer service, the expert staff, led by Humberto Quintanilla and his son Junior, are dedicated to making each customer feel valued and appreciated. They are celebrated for their craftsmanship and the ability to bring customers’ visions to life. Reviews indicate that the atmosphere is welcoming, and clients appreciate the honest and down-to-earth approach of the Quintanilla family.
Overall Sentiment from Online Customer Reviews:
Positive: 89%
Neutral: 11%
Negative: 0%
Highlight reviews show a strong emphasis on the quality of service and craftsmanship. Customers frequently commend the store for exceeding their expectations with custom designs, while all experiences shared reflect positively on the staff's professionalism and friendliness.
Best Review:
A customer praised Quintanilla Jewelers for their outstanding customer service and craftsmanship when designing a custom opal ring, emphasizing how the owners took the time to ensure satisfaction with the finished piece.
Worst Review:
At this time, no customer reviews indicate negative experiences.
**Operating Hours:**
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 37
Store Phone Number: 7135212720
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