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Premier Jewelers, located at 12264 FM 1960 W Ste A, Houston, TX 77065, is a well-regarded jewelry store in Harris County, known particularly for its exceptional engagement ring creation services. The store is staffed by a friendly and knowledgeable team led by manager Binh N., who is committed to providing personalized service to each customer.
With a rating of 4.7 from 53 Google reviews and 4.8 from 17 Yelp reviews, Premier Jewelers is highly praised for its impressive selection of certified diamonds and fine jewelry, along with custom design and repair services. Customers have noted the welcoming atmosphere and professionalism, appreciating the expertise in handling delicate tasks such as resizing and remounting diamonds. Many positive reviews highlight the shop's ability to provide quick turnarounds and fair pricing, making it an ideal destination for couples searching for the perfect engagement ring.
However, some negative feedback mentions dissatisfaction with specific repair experiences, and a few customers have raised concerns about customer service interactions. Overall, the store maintains a strong reputation despite isolated criticisms.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%
Best Review: A customer named J. Scott expressed enthusiasm for the amazing selection and personable service, praising the reasonable pricing and the exceptional customer care experienced at the store.
Worst Review: A customer named Renay expressed disappointment with the quality of a ring sizing service received at Premier Jewelers, claiming it was not done properly and criticizing the attitude of the staff.
**Opening Hours:**
- Monday: 10:30 AM - 6:30 PM
- Tuesday: 10:30 AM - 6:30 PM
- Wednesday: 10:30 AM - 6:30 PM
- Thursday: 10:30 AM - 6:30 PM
- Friday: 10:30 AM - 6:30 PM
- Saturday: 10:30 AM - 6:30 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 70
Store Phone Number: 2819556855
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