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Kim Chau & Co. Fine Jewelers, located at 2707 Milam St, Suite B in Houston, TX, is a beloved destination for those seeking to design their dream engagement rings. This family-run establishment has charmed locals with its commitment to impeccable craftsmanship and attentive service, operating in Harris County.
Staci Le-Miraflor, the owner, leads a dedicated team of jewelers who specialize in creating custom pieces tailored to each client's vision. Many customers have shared positive experiences, often noting how the staff goes above and beyond to ensure a personalized touch in the design process. The store has earned a diverse collection of reviews, reflecting both its strengths in custom jewelry and some occasional challenges with communication.
Customer Sentiment: Approximately 70% of customers express high satisfaction, while about 15% have had neutral experiences and 15% have reported issues.
Opening Hours:
Monday: Closed
Tuesday to Thursday: 11:00 AM – 5:00 PM
Friday: 11:00 AM – 5:00 PM
Saturday: 11:00 AM – 3:00 PM
Sunday: Closed
Best Review: Nathan praised the expertise and friendly assistance he received while creating a custom engagement ring, appreciating the thoughtful guidance throughout the process.
Worst Review: Kenneth highlighted a negative experience regarding the perceived treatment based on race, feeling unwelcome despite the store being open.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 22
Store Phone Number: 7135207606
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