Kay Jewelers Market Square @ Eldridge Prkwy Houston TX

Kay Jewelers, located at 13421 Westheimer Rd, Ste. A, Houston, TX 77077, operates in Harris County and offers a variety of services, with a particular emphasis on engagement ring creation. The store has garnered a positive reputation, highlighted by a total of 81 reviews across various platforms. Customers appreciate the knowledgeable and friendly staff, such as Maqsoodah and Javier, who provide excellent service and assistance throughout the ring selection process.

Opening hours for Kay Jewelers are as follows:

| Day | Hours |
|-----------|---------------------|
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |

The jewelry consultants are noted for their attentive service, making the engagement ring purchasing experience much more enjoyable. However, some customers have reported mixed feelings, specifically about the attentiveness of the management at times.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews stands at 85% positive, 10% neutral, and 5% negative. Positive reviews overwhelmingly highlight the helpfulness of the staff in guiding customers through the ring selection process, while a few negative reviews address issues with store management's attention.

Best Review:
Paul praised Kay Jewelers for their reasonable prices and excellent customer service, expressing enjoyment in the quality of both the products and the assistance provided.

Worst Review:
Zakia noted a lack of attention from the manager during her visit, which left her feeling disregarded while she was attempting to finalize her selections.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.