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Findco Inc. is a reputable jewelry wholesaler located at 6222 Richmond Ave, Ste. 610, Houston, TX 77057. They have been serving customers since 1976, specializing in engagement rings and diamond jewelry. The store prides itself on offering a vast selection of engagement ring styles, including solitaire, halo, and custom designs, ensuring that each customer finds a piece that matches their vision. Customers have noted the exceptional service provided by staff members, particularly Rafiq, who is recognized for his professionalism and expertise in crafting bespoke jewelry.
The overall sentiment from online customer reviews is positive, with many praising the store's individualized attention and beautiful craftsmanship. However, there are some negative experiences highlighted, primarily concerning disputes over the quality and authenticity of diamonds.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Highlight Reviews:
Best Review: Alex appreciated the personalized service he received while creating a bespoke engagement ring, praising Rafiq and his team's fluid communication and professionalism throughout the process.
Worst Review: Julie expressed her dissatisfaction after a contentious experience regarding her grandmother's diamond, which Findco claimed was fake despite previous assurances, ultimately suggesting that customers should seek other jewelers.
Operating Hours:
| Days | Hours |
|------------|---------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff Members: Rafiq
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 24
Store Phone Number: 7139778119
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