Shannon's Fine Jewelry, Houston, TX

Shannon's Fine Jewelry, located at 6944 Cypress Creek Pkwy, Houston, TX 77069, operates within Harris County. This jeweler specializes in custom engagement ring creation and offers a wide array of jewelry services, including repairs and watch services. Their team is known for a personalized approach, evident in their commitment to customer satisfaction, reflected in numerous positive reviews.

The store has garnered a total of 30 reviews. Many customers praise the attentive and knowledgeable staff, citing their ability to provide valuable guidance in choosing and designing engagement rings. Staff members like Debra and Gary receive specific mentions for their friendly service and expert advice.

However, some reviews have highlighted issues with communication and follow-through, particularly regarding custom designs and order accuracy. A few customers expressed frustration over experiences that felt neglected during busy times.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 70%
Neutral sentiment: 20%
Negative sentiment: 10%

Opening hours are as follows:
- Monday: Closed
- Tuesday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Listed Staff:
- Gary
- Debra

Best Review: A customer commended Shannon's Fine Jewelry for their exceptional engagement ring design process and the friendly assistance provided throughout the purchase, mentioning that they felt valued and supported by the staff.

Worst Review: One disappointed customer reported experiencing poor communication and a lack of responsiveness regarding their custom order, which ultimately led to frustration over the handling of their request.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.