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Village Jewelers, located at 2403 Rice Boulevard in Houston, TX, is a family-owned jewelry store serving the community since 1984. Known for its friendly and attentive service, this shop specializes in engagement ring creation and various jewelry repairs. The team, led by owner Hung Tien, is committed to crafting unique pieces tailored to the customer's vision, often using materials provided by clients.
The store has garnered an impressive reputation, boasting a 4.8 rating on Yelp from six reviews and a 5.0 rating on Google from 20 reviews. Many customers appreciate the efficient service, especially for resizing and repairing rings and watches. Reviews often mention the quick turnaround for repairs and the high-quality craftsmanship, ensuring each piece is both beautiful and durable. While most feedback is overwhelmingly positive, there are occasional mentions of less favorable experiences regarding staff friendliness.
Customer Sentiment: Approximately 80% of customers are highly satisfied, with 10% expressing neutral feelings and 10% encountering issues.
Opening Hours:
Monday: 10:00 AM – 4:00 PM
Tuesday: 10:00 AM – 4:00 PM
Wednesday: 10:00 AM – 4:00 PM
Thursday: 10:00 AM – 4:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Rachel shared her delight in the custom engagement ring creation process, praising Hung for his expertise and the reasonable pricing for the entire project.
Worst Review: Melissa expressed disappointment with the initial interactions, noting the jeweler's demeanor could be improved despite being satisfied with the work done.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 26
Store Phone Number: 7135231329
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