Charde Jewelers, located at 5600 Kirby Dr, Houston, TX 77005, is a family-owned jewelry store that has been a staple in the West University area since 1987. With over 45 years of experience, owner Cliff Hybarger brings expertise in custom engagement ring creation, using stones from family heirlooms or new purchases. The store emphasizes personalized service and offers a wide selection of fine and fashion jewelry, catering to various tastes and budgets. Staff members are dedicated to ensuring that customers find exactly what they need, and the shop provides additional services such as jewelry repairs and custom designs.
Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Overall sentiment from online customer reviews:
Positive: 83%
Neutral: 10%
Negative: 7%
Charde Jewelers has received 28 reviews in total. Customers frequently praise the exceptional selection and high-quality service. Many have commented on the friendly atmosphere and how the staff takes the time to understand their specific needs during the engagement ring creation process. However, some customers have experienced setbacks with resizing issues, leading to minor dissatisfaction.
Best Review:
Becky highlighted the beautiful quality of the jewelry and the extensive range available in various price points, noting the helpful staff.
Worst Review:
Nicholas expressed frustration with resizing complications, feeling that the lack of attention to detail reflected poorly on the customer service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 88%
Total Customer Feedback Reviewed: 28
Store Phone Number: 7136686350