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J.V.P. Jewelry and Jewelers, located at 2150 W. 18th Street #206 in Houston, TX, has established itself as a trusted destination for creating stunning engagement rings and providing comprehensive jewelry services. Nestled in Harris County, this shop is known for its friendly atmosphere and commitment to customer satisfaction, boasting a perfect 5-star rating from 67 reviews.
Owner Jack Van Pelt leads a dedicated team offering a range of services, including custom engagement ring design, jewelry repairs, resizing, and even appraisals. Customers often rave about Jack’s personalized approach and his passion for crafting unique pieces tailored to individual tastes. Reviews highlight the gallery-like service experience, where clients feel valued and understood throughout the design process. While most feedback is enthusiastically positive, a few reviews do mention challenges with responsiveness during peak times.
Customer Sentiment: Approximately 90% of customers express high satisfaction, with about 5% facing minor communication issues and another 5% reporting mixed experiences.
Opening Hours:
Monday: 2:00 PM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: By appointment only
Friday: 10:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Vanessa praised the exceptional service and quick watch battery replacement, emphasizing how the staff made her feel welcomed and appreciated.
Worst Review: Takeisha noted difficulty locating the shop initially but appreciated the staff's willingness to assist when she arrived, although her experience was marred by a brief wait time.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 91
Store Phone Number: 7138625419
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