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Silverlust Fine Jewelry is a premier destination for custom engagement ring creation in Houston, TX. Located at 1338 Westheimer Rd, Suite C, this jeweler is known for its exceptional craftsmanship and personalized service. Owned by Herschel T., the team focuses on designing unique and bespoke jewelry pieces, catering especially to those seeking engagement rings. They also offer a range of services, including jewelry repair, engraving, and customization, ensuring that customers receive high-quality and detailed attention at every step. With an impressive overall rating of 4.9 from approximately 202 reviews, the atmosphere at Silverlust is inviting and professional.
The staff is highly praised for being friendly and attentive, with many customers highlighting their dedication to fulfilling specific design requests and providing trustworthy assessments of jewelry needs. However, a few reviews noted concerns regarding communication and pricing, indicating that differences in repair charges were sometimes encountered. This balanced environment contributes to a welcoming space for both ring creation and jewelry maintenance.
### Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 7%
Negative: 3%
| Opening Hours |
|-------------------------|
| Tuesday: 10 AM - 5 PM |
| Wednesday: 10 AM - 5 PM|
| Thursday: 10 AM - 5 PM |
| Friday: 10 AM - 5 PM |
| Saturday: 10 AM - 4 PM |
| Sunday: Closed |
| Monday: Closed |
Staff members mentioned include Herschel T.
### Best Review:
Amber praised Silverlust for their one-of-a-kind engagement ring designs and the knowledgeable staff, emphasizing the unique selection they offer.
### Worst Review:
Jeana expressed dissatisfaction with an experience where the pricing exceeded the initial estimate, leading to a loss of trust during the interaction.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 93.5%
Total Customer Feedback Reviewed: 202
Store Phone Number: 7135205440
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