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Jared's Galleria of Jewelry, located at 7400 Farm to Market 1960 Rd. W, Houston, TX 77070, is a prominent destination for those looking to create the perfect engagement ring. With a focus on providing a wide selection of fine jewelry, including custom engagement rings, the store offers services such as on-site jewelry repair, ring sizing, and personalized design consultations. The staff, described as knowledgeable and accommodating, strives to make customers feel valued, contributing to an engaging shopping experience.
Customer feedback includes a total of 250 reviews, with a mix of positive and negative sentiments. While many customers have praised the helpful and professional staff for their attentive service and ability to assist in finding the right piece, there are also critiques regarding inconsistent customer service experiences and extended wait times.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
**Opening Hours:**
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
Staff members frequently mentioned in reviews include Chardonnay, Chris, and Mike, who are noted for their exceptional assistance during the engagement ring selection process.
Best Review:
A customer praised the accommodating service from Chris, who provided helpful solutions for delicate family heirloom jewelry, showcasing the excellent care taken with items.
Worst Review:
Another customer described a negative experience where they felt ignored and overlooked by the staff, emphasizing a disparity in service based on perceived customer profiles.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 250
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