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90% Score | Helzberg Diamonds, Houston, TX

Helzberg Diamonds, located at 1598 Willowbrook Mall, Houston, TX 77070, operates within Harris County and specializes in creating stunning engagement rings and fine jewelry. This well-known jeweler offers a range of services, including customized engagement ring design, wedding bands, and jewelry repairs. Customers appreciate the knowledgeable staff, particularly individuals like Tara and Adriana, who assist clients with patience and expertise in finding the perfect ring or gift. The ambiance is welcoming and friendly, contrasting significantly with some of the more high-pressure environments found in other jewelry stores.

Operating hours are as follows:
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM

The store has received a total of 213 reviews, indicating a generally positive reception among customers.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: A customer praised Tara for her exceptional assistance when purchasing an engagement ring, noting her family-like care and comprehensive service throughout the process.

Worst Review: One review highlighted concerns regarding delays in service, specifically referencing a frustrating experience related to pickup and communication issues at other locations.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members mentioned include Tara and Adriana.

Positivity Score: 90%
Total Customer Feedback Reviewed: 225

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Helzberg Diamonds locations here
Helzberg Diamonds
Helzberg Diamonds
90%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Helzberg Diamonds
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