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Located in Houston, Harris County, Houston Diamond Outlet offers a unique and personalized experience for engagement ring creation. The business is helmed by owner Jay Horgan, who brings over 30 years of industry expertise to provide customers with high-quality diamonds and exceptional service. Notable for its zero-pressure sales approach, the store emphasizes building lasting customer relationships alongside extensive diamond education.
Houston Diamond Outlet specializes in custom jewelry, loose diamonds, and a wide range of engagement rings. Customers appreciate the knowledgeable and friendly staff, which contributes positively to the shopping experience. The store operates within a private showroom atmosphere, ensuring a relaxed environment for choosing the perfect ring.
The business has received a total of 66 reviews, with an overall sentiment assessing 80% positive, 15% neutral, and 5% negative feedback. Many reviews highlight the store's excellent customer service, fair pricing, and the quality of products offered, while a few mention concerns about after-sales support.
**Customer Reviews Sentiment:**
- Positive: 80%
- Neutral: 15%
- Negative: 5%
**Best Review:** Tom praised the amazing service he received, complimenting the staff's friendliness and professionalism while expressing satisfaction with the engagement ring selection.
**Worst Review:** Tyler communicated dissatisfaction regarding the warranty policy, noting issues with the craftsmanship of an engagement ring and the unhelpful response he received.
Address: 6222 Richmond Ave Ste 320, Houston, TX 77057
Phone: +1 713-784-7464
**Operating Hours:**
| Day | Hours |
|-----------|--------------------|
| Monday | By Appointment 11am - 5pm |
| Tuesday | By Appointment 11am - 5pm |
| Wednesday | By Appointment 11am - 5pm |
| Thursday | By Appointment 11am - 5pm |
| Friday | By Appointment 11am - 5pm |
**Staff Members:**
- Jay Horgan
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 66
Store Phone Number: 7137825051
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