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Nacol & Co., located at 5134 San Felipe St, Houston, TX 77056, is a renowned jewelry store specializing in engagement ring creation and custom jewelry services. The experienced staff, including notable team members Paul and Linda, are dedicated to providing exceptional customer service and quality craftsmanship. Buyers can expect a welcoming atmosphere where the team is attentive to individual needs, helping to design unique and timeless engagement rings tailored to their preferences.
The store has received a total of 43 reviews.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Customers consistently praise the personalized service, craftsmanship, and design capabilities. Many appreciate the informative and low-pressure environment, which is ideal for making significant purchases like engagement rings. However, a few negative experiences have been noted, particularly regarding customer service in rare instances.
Best Review:
A customer highlighted Nacol & Co. as their go-to jeweler, commending the extraordinary service provided by Paul and Linda, and expressing satisfaction with the quality of their jewelry purchases, specifically engagement rings.
Worst Review:
A customer reported a negative interaction regarding the quality of a diamond sold, describing a rude experience when raising concerns with the staff. This review emphasizes the importance of attentive customer care.
**Opening Hours:**
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned: Paul, Linda.
Positivity Score: 90%
Total Customer Feedback Reviewed: 43
Store Phone Number: 7137710000
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