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Taylor and Company, located at 3272 Westheimer Rd, Ste 5 in Houston, TX, is a cherished destination for those looking to create the perfect engagement ring. Known as Tayco, this jewelry store serves the vibrant community of River Oaks and has garnered a solid reputation for their custom jewelry design and repair services.
The team, led by seasoned professionals like Lori Taylor, prides itself on offering personalized service. Customers often commend the warm and welcoming atmosphere, appreciating how staff take the time to truly understand their vision. The craftsmanship shines through in reviewing feedback, as many customers have expressed satisfaction with both the creation process and the final products.
Customer Sentiment: Approximately 85% of patrons report positive experiences, while 10% felt neutral and 5% had some issues.
Opening Hours:
Monday: 11:00 AM – 4:00 PM
Tuesday: 11:00 AM – 4:00 PM
Wednesday: 11:00 AM – 4:00 PM
Thursday: 11:00 AM – 4:00 PM
Friday: 11:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Don praised the incredible service he received while restoring his wife's wedding and engagement rings, highlighting the care taken by Terry and Lori to preserve their sentimental value.
Worst Review: A customer named Arden mentioned frustration with the waiting time for repairs, feeling that communication could have been improved during the process.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 5
Store Phone Number: 7135237400
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