Rene's Jewelry and Watch Repair, located at 777 Walker M-150, Two Shell Plaza, Mall Level, Houston, TX 77002, is a jeweler specializing in services including engagement ring creation and various jewelry repairs. The shop is easily accessible in Downtown Houston and is known for a range of services such as watch cleaning, watch part replacement, and watch seal testing. Customers will find a friendly atmosphere, with many observing the staff's dedication to providing reasonable pricing and timely service.
Overall, the sentiments from online customer reviews reveal a mixed response. Out of 13 reviews, approximately 38% can be considered positive, highlighting good customer service and reasonable prices, while about 54% are negative, criticizing the workmanship and customer service experiences. The remaining 8% reflect neutral sentiments.
Opening Hours:
| Days | Hours |
|-----------|----------|
| Monday | 8 AM - 3 PM |
| Tuesday | 8 AM - 3 PM |
| Wednesday | Closed |
| Thursday | 8 AM - 3 PM |
| Friday | 8 AM - 3 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff members mentioned include Rene, who is associated with a reputation for friendly interactions and reasonable quotes for services.
Best Review: A customer praised the shop for its friendly staff and efficient service, noting that the "lifetime" battery deal is a popular choice among downtown workers.
Worst Review: Another reviewer expressed discontent, stating that poor workmanship led to damaged watches and a lack of accountability from the staff in resolving the issues.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 42%
Total Customer Feedback Reviewed: 13
Store Phone Number: 7132247451