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Watches by Paulin, located at 1337 W 43rd St, Ste A, Houston, TX 77018 in Harris County, is a reputable jewelry store specializing in watch and jewelry repair, with a notable focus on custom engagement ring creation. With a solid rating of 4.4 from 70 Google reviews and a score of 4.2 from 32 reviews on Yelp, this family-owned business is known for its friendly and experienced staff, including Paulin P., who brings significant expertise to the table.
The store offers a variety of services such as jewelry cleaning, jewelry repair, watch overhaul, and customization options for engagement rings, ensuring each piece is treated with meticulous care and attention. Positive reviews highlight the professionalism, quality workmanship, and reasonable pricing for repairs, while customers appreciate the personal touch and ability to accommodate specific needs.
On the other hand, some reviews indicate that pricing can be inconsistent and may come across as high for certain services, which has led to mixed sentiments regarding overall value.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Best Review: A customer praised the store for its exceptional care and quality of work when restoring a family heirloom pocket watch, highlighting the owner’s attention to detail and reasonable pricing.
Worst Review: Another customer expressed dissatisfaction with a repair that resulted in damage to a valuable collectible watch, feeling that the shop did not adequately address their concerns about the situation.
**Operating Hours**:
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members include: Paulin P.
Positivity Score: 80%
Total Customer Feedback Reviewed: 102
Store Phone Number: 7139567535
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