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Andrew Jewelry, located at 12117 Jones Rd, Houston, TX 77070, operates in Harris County. This jeweler specializes in custom engagement ring creation alongside a wide range of jewelry services, including repairs and custom requests. The phone number for inquiries is (281) 477-9677. Their operating hours are as follows:
- Tuesday to Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 3 PM
- Sunday and Monday: Closed
Reviews for Andrew Jewelry are mixed, with a total of 15 reviews analyzed. Several customers highlight the quality of work, particularly in custom jewelry creation. Many appreciate the friendly service and affordability, indicating a positive experience with repairs and engagement ring designs. Notably, one customer praised the durability and beauty of the custom earrings made by Andrew himself.
However, there are also negative reviews, particularly regarding issues with repairs, such as improperly installed watch links and unsatisfactory engraving results. These highlight concerns about consistency in service quality and customer satisfaction, leading to a less favorable impression for some patrons.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Best Review:
Anita Gutierrez commended the outstanding quality of the jewelry purchased, mentioning the durability and beautiful design of her custom pieces, including multiple nameplates and an everyday wedding ring.
Worst Review:
Cassandra Stroud expressed disappointment with the repair service after a damaged link was added to her watch, which was not addressed satisfactorily when she sought help returning to the shop.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 15
Store Phone Number: 2814779677
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