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Upstairs Diamond Wholesalers, located at 7500 Bellaire Blvd, Ste 242, Houston, TX 77036, operates in Harris County and specializes in the creation of custom engagement rings as well as selling loose diamonds and mounts. This jewelry establishment is known for its fair prices and personalized customer service, led by owner Steve Ritz. The team aims to provide a trustworthy experience for clients seeking quality jewelry.
Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | Closed |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Overall, the sentiment from online customer reviews has a mixed response. Analyzed feedback shows approximately 67% positive, 33% neutral, and 0% negative sentiments.
Positive reviews typically highlight great prices, exceptional service, and honesty, whereas negative remarks express dissatisfaction with unprofessionalism and perceived rudeness.
Best Review: Patty praised the store's offerings, mentioning the great prices and the amazing service she received, describing the overall experience as honest and fair.
Worst Review: A reviewer named h tx shared a troubling experience, stating that they found the service rude and unprofessional after traveling a long distance to visit the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 83.5%
Total Customer Feedback Reviewed: 3
Store Phone Number: 7132701054
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