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Fast Fix Jewelry & Watch Repairs, located at 5015 Westheimer Rd #1485, Houston, TX 77056, is a jewelry repair store specializing in engagement ring creation and re-sizing, among other jewelry services. The experienced staff provide a wide range of services, including custom jewelry design, jewelry repair, and watch repairs. The skilled technicians work on-site, ensuring quick turnaround times for most repairs, often completed within an hour.
Customer reviews depict a mixed sentiment towards the services provided by Fast Fix. The store has received a total of 174 reviews, with a notable mention of the reliable and efficient service by staff members like David and Peter in resizing and repairing various types of jewelry. Nevertheless, some customers have expressed dissatisfaction with pricing and craftsmanship, suggesting that costs are on the higher side with concerns about the quality of repairs not meeting expectations.
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 25%
Negative: 20%
**Opening Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 12:00 PM - 7:00 PM |
**Staff Members:**
- David
- Peter
Best Review: A customer praised the exceptional service, highlighting that their engagement ring was resized quickly and to perfection, showcasing the staff's expertise and pleasant demeanor.
Worst Review: Another customer expressed frustration over their experience, indicating that a necklace repair failed within a short time after service, and the store was unresponsive regarding warranty or quality assurance, leading to a negative impression overall.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 174
Store Phone Number: 7138407007
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