Sasha's Jewelry in Houston TX
Sasha's Jewelry Workshop, located at 14517 Memorial Drive, Houston, TX, is a reputable jeweler known for its exceptional engagement ring creation and a variety of jewelry services. This establishment has been serving the community since 1990, under the ownership of Sasha Robau, a certified bench jeweler. The shop specializes in custom jewelry designs, jewelry repair, and offers services such as ring sizing, bead restringing, engraving, and buying precious metals. The location's accessibility next to Baskin Robbins enhances its convenience for customers in Harris County.
The store's operating hours are as follows:
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |
With a total of 31 reviews, the overall sentiment from online customer reviews reflects a positive atmosphere. Positive feedback highlights the knowledgeable staff, reasonable prices, and exceptional customer service. About 75% are favorable, 15% neutral, and 10% negative.
Positive reviews frequently commend the friendly service and expert craftsmanship at Sasha's Jewelry. Customers appreciate the quick service for repairs and the personalized experience during custom ring design.
On the other hand, some negative reviews mention dissatisfaction with customer service, indicating isolated incidents of rudeness and communication issues.
Best Review:
Tim highlights the friendly service and knowledgeable staff, expressing satisfaction with the fair prices and the quality of work.
Worst Review:
John notes a negative interaction, describing rudeness from the staff and stating they would not return for future services.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 31
