Bao Ngoc Jewelry, Houston TX

Bao Ngoc Jewelry, located at 11209 Bellaire Blvd, Suite C-26, Houston, TX 77072, is a reputable jeweler specializing in a wide range of jewelry services, with a particular focus on engagement ring creation. With 16 reviews available online, the store has established itself within Harris County as a go-to destination for those seeking quality jewelry and personalized service. The phone number for inquiries is (281) 879-5005.

The shop operates in the Hong Kong City Mall and prides itself on providing a warm and welcoming atmosphere. Many reviewers commend the staff for their attentive and friendly service, noting the ease of exploring the selection of rings and other jewelry items without pressure.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Positive reviews highlight the excellent customer service provided by the staff, emphasizing the personal attention and help with selecting engagement rings and other pieces. Customers appreciate the kind demeanor of the staff and their willingness to work within budgets, making the ring creation process enjoyable and stress-free.

Conversely, some negative feedback pointed to pricing issues, particularly regarding perceived overcharging and lack of clarity regarding costs. A few customers felt misled about the pricing structure, which has led to some disappointment.

Best Review:
Ivy praised the friendly atmosphere at Bao Ngoc Jewelry and emphasized the willingness of the staff to assist customers, noting they were very welcoming during her visit.

Worst Review:
Danny expressed dissatisfaction with his experience, stating that he felt cheated by being overcharged and that the communication barrier seemed to lead to unfair pricing practices.

Operating Hours:
- Sunday: 10:00 AM - 6:30 PM
- Monday: 10:30 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:30 PM
- Wednesday: 10:30 AM - 6:30 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 6:00 PM
- Saturday: 10:30 AM - 6:00 PM

Staff members mentioned include Tim, who received particular attention in reviews for his helpfulness.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.