Houston Diamonds, Houston, TX
Houston Diamonds, located at 5727 Westheimer Rd Suite H, Houston, TX 77057, offers a variety of jewelry services, specializing in engagement ring creation and custom designs. The store is well-regarded for its friendly and knowledgeable staff, including owner Morris, who has been noted for spending quality time with customers to help them find the perfect engagement ring. The store operates in Harris County and prides itself on providing excellent customer service with competitive pricing, often reported to be 50-70% lower than retail stores in the area. Customers appreciate the efficiency of services such as ring resizing, appraisals, and watch repairs.
Overall, across 60 reviews, the sentiment surrounding Houston Diamonds reveals a generally positive atmosphere.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Positive reviews highlight customers’ satisfaction with the attentive service, the variety of quality jewelry, and the assurance of being treated fairly regardless of budget. Negative reviews mention concerns about pricing and customer service experiences where expectations weren't met.
Best Review:
Christina praised the kindness and knowledge of the staff at Houston Diamonds, emphasizing their honesty and dedication to helping customers find the best options within their budget.
Worst Review:
Jacob expressed disappointment regarding the quality of work on his wedding ring repair, feeling that the service did not meet his expectations and left him dissatisfied.
**Opening Hours:**
Mon - Sat: 10:00 AM - 7:00 PM
Sun: Closed
**Staff Members:**
Morris (Owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
