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Diamond Jewelry and Loan, located in the upscale Galleria area of Houston, TX, is a well-established jeweler known for its exceptional engagement ring creation services. With a history dating back to 1967, this family-run business showcases over 25 showcases of fine designer jewelry and loose gemstones, emphasizing quality and outstanding customer service. Customers can expect a range of services including diamond purchasing, gold buying, and jewelry loans.
The shop operates in Harris County and is open Monday through Friday from 9 AM to 7 PM and Saturday from 9 AM to 5 PM, remaining closed on Sundays. The phone number for inquiries is 713-694-0401.
Overall, customer reviews for Diamond Jewelry and Loan indicate a mixed sentiment. The total number of reviews analyzed is 22.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Several customers have praised the jeweler for good customer service and fair pricing, contributing to a generally positive atmosphere surrounding the store. However, some reviews express dissatisfaction regarding the purchasing experience.
Best Review:
Cesar Saucedo appreciated the excellent customer service at Diamond Jewelry and Loan, stating his high recommendation for the business based on his experiences.
Worst Review:
Lamont Bailey reported poor service, criticizing the store for not providing fair compensation for quality merchandise.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: 9 AM – 7 PM
- Tuesday: 9 AM – 7 PM
- Wednesday: 9 AM – 7 PM
- Thursday: 9 AM – 7 PM
- Friday: 9 AM – 7 PM
- Saturday: 9 AM – 5 PM
- Sunday: Closed
Positivity Score: 70%
Total Customer Feedback Reviewed: 22
Store Phone Number: 7136940401
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