SHOP ENGAGEMENT RINGS WITH JEWELER AI
START NOW!
Deutsch Fine Jewelry, located at 3747 Westheimer Rd, Houston, TX 77027, offers an exceptional selection of engagement rings and fine jewelry backed by outstanding customer service. The store is family-owned, with a legacy rooted in the community since 1929. The staff, particularly noted are Ashley and Diana, provide personalized assistance, ensuring customers leave satisfied with their choices. The team is praised for their in-depth knowledge about various brands, including Rolex and Tudor, as well as their ability to guide customers through creating custom engagement rings. Beyond ring creation, they offer repair, appraisal, and cleaning services, catering to all jewelry needs.
Operating Hours:
- Monday - Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Customer feedback reflects a welcoming atmosphere and excellent service quality, although some have experienced inconsistent communication regarding wait times and product availability.
Best Review: A customer named Thomas highlighted the exemplary service received while purchasing a Rolex and noted the professionalism of the staff during both sales and service visits.
Worst Review: Jinglin expressed disappointment over poor customer service during a phone inquiry, mentioning unprofessionalism and a lack of basic courtesy.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff members mentioned include:
- Lance Deutsch (Owner)
- Ashley McGraw
- Diana Garcia
Positivity Score: 90%
Total Customer Feedback Reviewed: 574
Store Phone Number: 7136277787
Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
