A-1 Jewelry & Coin Buyers, located at 1827 W Irving Park Rd in Chicago, IL, has become a popular destination for those in the market for unique jewelry and engagement ring services. Operating since 1984 and proudly serving Cook County, this family-owned business is known for its personalized approach and expert craftsmanship.
Customers have frequently praised the friendly and informative staff, particularly owner Ralph Santiago, who takes the time to guide clients through the engagement ring creation process. Clients appreciate how the team listens to their visions and helps them design stunning, custom pieces that reflect their personal style. Many reviews highlight the shop's inviting atmosphere and transparency regarding pricing, making the experience feel genuine and stress-free. While experiences are largely positive, some customers have noted that communication could sometimes be improved.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Monday to Friday: 9:00 AM – 5:30 PM
- Saturday: 9:00 AM – 4:30 PM
- Sunday: Closed
Best Review: Jessica praised the exceptional service, noting how Ralph's guidance made her feel comfortable and confident while selecting the perfect engagement ring.
Worst Review: Chuck expressed disappointment regarding pricing, feeling that he could have secured a better deal elsewhere, suggesting a lack of competitive offers on certain items.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 163
Store Phone Number: 7738680300