The Goldsmith Ltd. is a distinctive jewelry store located at 900 North Michigan Ave, Chicago, Illinois, in Cook County. Known for exquisite engagement ring creation, the store offers custom designs, re-designs, and repairs, ensuring each piece is tailored to the individual customer's vision. Led by owner Sherry Bender, who boasts over 30 years of experience, the staff is recognized for their collaborative approach, taking time to listen and understand the needs of their clients. The Goldsmith is celebrated for its unique and one-of-a-kind jewelry designs, with many customers praising the attentiveness and creativity of the team.
Overall, The Goldsmith Ltd. has received a total of 55 customer reviews, which reflect a balanced sentiment toward their services.
Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 15%
Negative: 9%
Customers frequently highlight the exceptional craftsmanship and personal service, though there are mentions of inconsistent communication regarding repair timelines and prices.
Best Review:
A customer expressed admiration for Sherry's design skills, noting how she transformed a floral pendant into a unique ring that has drawn numerous compliments over time, emphasizing the personalized experience received.
Worst Review:
Another customer shared disappointment regarding the handling of a family heirloom, which was poorly repaired, leading to further issues after leaving the shop. This reviewer felt that the integrity of their valuable piece was compromised.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: 12:00 PM - 6:00 PM
- Tuesday: 12:00 PM - 6:00 PM
- Wednesday: 12:00 PM - 6:00 PM
- Thursday: 12:00 PM - 6:00 PM
- Friday: 12:00 PM - 6:00 PM
- Saturday: 12:00 PM - 6:00 PM
- Sunday: Closed
Staff members mentioned:
- Sherry Bender (Owner)
Positivity Score: 83.5%
Total Customer Feedback Reviewed: 55
Store Phone Number: 3127511986