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Torres Omar Jewelers, located at 2624 N Milwaukee Ave, Chicago, IL, has established itself as a beloved destination for custom engagement rings. Operating in Cook County, this family-run shop has been serving the local community since 1980 and boasts a warm, welcoming atmosphere.
The skilled team at Torres Omar, led by owner Pepe Torres, is dedicated to crafting personalized and meaningful pieces. Customers rave about the attentive service, noting how staff members take the time to understand their vision and guide them through the design process. Shoppers appreciate the competitive pricing and extensive selection, making it easier to find the perfect ring without overspending. However, while most feedback is highly positive, a few customers have reported occasional miscommunications or inconsistencies in service.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Monday: 10:00 AM - 1:00 PM
- Tuesday to Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Best Review: Ilinca praised the team for their outstanding service while creating a beautiful and unique engagement ring that captured exactly what she wanted.
Worst Review: Jordan experienced issues when they mishandled a watch cutting request, resulting in damage to his piece, which left him feeling frustrated with the service.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 277
Store Phone Number: 7733421226
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